First, review your membership account details and transaction history with VURVhealth to ensure that the charge is indeed unauthorized. If you still believe that the charge was made without your consent, contact our customer support team immediately; help@vurvheath.com and provide them with the transaction details, and they will assist you in resolving the issue.
Related Articles
- How Do I Upgrade or Downgrade My Current Plan?
- How Do I Remove Members From An Active Subscription Plan?
- How Do I Update My Credit Card Information?
- How Do I Add A New Contact Address?
- How Can I Look At My Billing History And View Specific, Prior Invoices?
- How Can I Download a Copy Of an Invoice In PDF?
- How Do I Add My Employees And Activate Our Group Or Organizational Account?
- How Do I Activate My Group Or Enterprise Account?
- How Do I Cancel my VURVhealth Membership?
- Are Prorated Refunds Available?
- How Do I Start A New Subscription?
- What Payment Options Do You Accept?
- Does VURVhealth Accept Cash?
- When Is My Future Re-Billing Date?
- Is It Possible To Prepay Future Invoices?
- My Credit Card Was Declined or Failed the Monthly Rebill, What Should I do?
- I Was Overcharged or Double Billed for my VURVhealth Membership Fees. What Should I Do?
- There Are Unauthorized Charges From VURVhealth On My Credit Card. What Should I Do?
- I'm Not Able to Update or Change My Billing Information.
- I Don't Understand VURVhealth's Subscription Membership and Pricing Options
- Do You Offer Refunds?
- Can I Receive A Refund For The Unauthorized Charge?
- What Security Measures Do You Have In Place To Protect My Payment Information?
- How Can I Contact Your Customer Support Team For Assistance?