General/How it works 5

• How does VURVhealth save me money?
• Will paying for health care with my VURVhealth membership count towards my deductible?
• What about the rest of my family?
• Is there any additional paperwork or forms to fill out?
• How does VURVhealth make money?

Membership 3

• How do I use my membership?
• Where can I use my VURVhealth ID Card?
• How do I know how much I will spend and save using my membership?

Network & Providers 3

• I already have a provider I love, can I use VURVhealth with them?
• What if a provider from the database doesn’t recognize VURVhealth or my VURVhealth ID?
• I’m shopping around and getting quotes, why are costs different between providers?

VURVhealth App 1

• How do I change my password?

VURVhealth Rx 14

• Where can I use my free VURVRx ID Card?
• Who is eligible?
• How do I use my Card?
• Do I have to show my Card each time I go to the pharmacy?
• How do I find the VURVhealth discount price on my medication?

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Billing 27

• What is my VURVhealth Billing Account?
• How do I manage my VURVhealth billing account?
• What’s the VURVhealth Member Portal?
• How do I login to the VURVhealth account / Member Portal?
• How do I upgrade or downgrade my current plan?

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