At VURVhealth.com, we take your privacy and data security very seriously. Here’s how we ensure that your personal health information is protected during Virtual Primary Care (VPC) interactions:
- Secure Handoff: VURV’s patented technology and mobile networks are designed to securely hand off all Virtual Primary Care (VPC) requests to our Network Partners. This insures that VURV does not collect, capture, store or maintain any sensitive information surrounding our members.
- Secure Platforms: Our Network Partners use state-of-the-art, encrypted platforms for all virtual consultations. This encryption ensures that your conversations with healthcare providers are private and cannot be accessed by unauthorized individuals.
- HIPAA Compliance: Both VURV and our Virtual Primary Care (VPC) Network Partners services are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This means all parties follow strict guidelines to protect your personal health information, ensuring it’s kept confidential and secure.
- Protected Access: Your VURV account is secured with multi-factor authentication, which adds an extra layer of protection by requiring multiple forms of verification before granting access. This helps to ensure that only you can access your health records and appointment details.
- Data Encryption: All data transmitted between you and your Virtual Primary Care (VPC) healthcare provider is encrypted. This includes video calls, chat messages, and any documents or images shared during your consultation. Encryption scrambles the data, making it unreadable to anyone who might intercept it.
- Secure Storage: Your health records and personal information are stored in our Network Partner’s secure, encrypted databases. They use advanced security measures to protect these databases from unauthorized access, ensuring that your information remains private.
- Privacy Policies: Both VURV’s and our Network Partner’s privacy policies are transparent and easily accessible, so you can understand how your data is used and protected. We only collect and store information that is necessary for your care and do not share your personal health information without your explicit consent.
- Regular Audits: Our Network Partners regularly audit their security practices to identify and address any potential vulnerabilities. This proactive approach helps all parties maintain the highest standards of data security and privacy.
- Trained Staff: VURV’s Network Partners’ healthcare providers and support staff are trained in data privacy and security best practices. They understand the importance of maintaining confidentiality and are committed to protecting your personal health information.
- Patient Control: You have control over your personal health information. You can access your records, view your consultation history, and manage your account settings directly through VURV’s Network Partner’s portal. This empowers you to take charge of your health data.